Home Integrations 8x8
UCaaS

8x8 AI-Powered CRM Integration

Connect 8x8 to Callably's AI-powered CRM. Every call is transcribed, scored, and turned into a managed lead with appointments, drip sequences, and team analytics built in.

8x8

8x8 provides integrated cloud communications, combining business phone, video, chat, and contact center in a single platform with global reach across 50+ countries.

Key Features

  • Cloud PBX
  • Video Conferencing
  • Contact Center
  • Team Chat
  • Call Recording
  • Analytics
  • Global Coverage

What Callably Does With Your 8x8 Data

When you connect 8x8 to Callably, AI processes every interaction and manages your leads:

  • AI transcription and summarization of every call
  • Automatic lead creation and scoring (Hot, Warm, Cold, New)
  • Contact extraction: names, emails, and company info
  • Appointment scheduling from AI-detected intent
  • Drip sequence enrollment for automated follow-ups
  • Team member tracking and performance analytics
  • Real-time alerts for hot leads and score changes
  • Daily briefings and monthly business reports
  • CRM webhook forwarding with full enriched data

How to Connect 8x8 to Your CRM

Get 8x8 syncing with your CRM in just a few minutes.

1

Sign Up for Callably

Create your free Callably account. No credit card required to start your trial.

2

Connect 8x8

Enter your 8x8 credentials in Callably's settings. We'll securely connect to your account.

3

Add Your CRM Webhook

Optionally add your CRM webhook URL. Callably manages your leads built-in and can also forward enriched data to your existing CRM.

Connect 8x8 to These CRMs

Choose your CRM below to see the specific integration details.

Work Management

8x8 + Podio

Sync 8x8 calls and SMS to Podio automatically.

Enterprise CRM

8x8 + Salesforce

Sync 8x8 calls and SMS to Salesforce automatically.

All-in-One CRM

8x8 + HubSpot

Sync 8x8 calls and SMS to HubSpot automatically.

CRM

8x8 + Zoho CRM

Sync 8x8 calls and SMS to Zoho CRM automatically.

Sales CRM

8x8 + Pipedrive

Sync 8x8 calls and SMS to Pipedrive automatically.

Work Management CRM

8x8 + Monday.com CRM

Sync 8x8 calls and SMS to Monday.com CRM automatically.

Sales CRM

8x8 + Freshsales

Sync 8x8 calls and SMS to Freshsales automatically.

CRM

8x8 + Copper

Sync 8x8 calls and SMS to Copper automatically.

CRM

8x8 + Insightly

Sync 8x8 calls and SMS to Insightly automatically.

Sales CRM

8x8 + Nutshell

Sync 8x8 calls and SMS to Nutshell automatically.

Inside Sales CRM

8x8 + Close

Sync 8x8 calls and SMS to Close automatically.

Small Business CRM

8x8 + Keap

Sync 8x8 calls and SMS to Keap automatically.

Marketing Automation CRM

8x8 + ActiveCampaign

Sync 8x8 calls and SMS to ActiveCampaign automatically.

All-in-One CRM

8x8 + Bitrix24

Sync 8x8 calls and SMS to Bitrix24 automatically.

Enterprise CRM

8x8 + SugarCRM

Sync 8x8 calls and SMS to SugarCRM automatically.

Enterprise CRM

8x8 + Microsoft Dynamics 365

Sync 8x8 calls and SMS to Microsoft Dynamics 365 automatically.

Sales CRM

8x8 + Zendesk Sell

Sync 8x8 calls and SMS to Zendesk Sell automatically.

All-in-One CRM

8x8 + Agile CRM

Sync 8x8 calls and SMS to Agile CRM automatically.

Simple CRM

8x8 + Capsule CRM

Sync 8x8 calls and SMS to Capsule CRM automatically.

Simple CRM

8x8 + Less Annoying CRM

Sync 8x8 calls and SMS to Less Annoying CRM automatically.

Social CRM

8x8 + Nimble

Sync 8x8 calls and SMS to Nimble automatically.

Gmail CRM

8x8 + Streak

Sync 8x8 calls and SMS to Streak automatically.

Real Estate CRM

8x8 + Follow Up Boss

Sync 8x8 calls and SMS to Follow Up Boss automatically.

Real Estate CRM

8x8 + LionDesk

Sync 8x8 calls and SMS to LionDesk automatically.

Real Estate Platform

8x8 + kvCORE

Sync 8x8 calls and SMS to kvCORE automatically.

Real Estate CRM

8x8 + Propertybase

Sync 8x8 calls and SMS to Propertybase automatically.

Real Estate CRM

8x8 + Real Geeks

Sync 8x8 calls and SMS to Real Geeks automatically.

Real Estate CRM

8x8 + Wise Agent

Sync 8x8 calls and SMS to Wise Agent automatically.

Real Estate Platform

8x8 + BoomTown

Sync 8x8 calls and SMS to BoomTown automatically.

Real Estate CRM

8x8 + Sierra Interactive

Sync 8x8 calls and SMS to Sierra Interactive automatically.

Financial CRM

8x8 + Redtail CRM

Sync 8x8 calls and SMS to Redtail CRM automatically.

Financial CRM

8x8 + Wealthbox

Sync 8x8 calls and SMS to Wealthbox automatically.

Field Service CRM

8x8 + ServiceTitan

Sync 8x8 calls and SMS to ServiceTitan automatically.

Field Service CRM

8x8 + Jobber

Sync 8x8 calls and SMS to Jobber automatically.

Field Service CRM

8x8 + Housecall Pro

Sync 8x8 calls and SMS to Housecall Pro automatically.

Frequently Asked Questions

How does the 8x8 integration work?
Callably connects to your 8x8 account to receive call and SMS events in real-time. Each event is processed, enriched with AI transcription and summaries, and forwarded to your CRM via webhook. Everything happens automatically.
Does Callably support 8x8 call recordings?
Yes. Callably automatically downloads, compresses, and stores your 8x8 call recordings. Each recording is then transcribed using AI, and both the recording URL and transcription are sent to your CRM.
Can I use 8x8 with multiple CRMs?
Callably forwards your 8x8 data to your configured CRM webhook endpoint. You can change your CRM destination at any time through your Callably settings.
Is 8x8 data processed in real-time?
Yes. Callably processes 8x8 events as they happen using webhooks for inbound events. Your CRM receives the data within seconds of a call or SMS occurring.
How much does the 8x8 integration cost?
Callably offers a free trial to test the integration. After the trial, affordable plans are available based on your usage. The 8x8 integration is included in all plans at no extra cost.

Ready to Turn Your Phone Calls Into Managed Leads?

AI-powered lead management, appointment scheduling, drip sequences, and team analytics — all from your phone system. Set up in minutes.