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Connect Any Phone System to Microsoft Dynamics 365

Integrate your business phone system with Microsoft Dynamics 365 using Callably's AI-powered CRM. Every call is transcribed, scored, and managed as a lead — then AI-enriched data flows to Microsoft Dynamics 365 automatically.

Connect to Microsoft Dynamics 365 See All Phone Systems
About

Microsoft Dynamics 365

Microsoft Dynamics 365 is an enterprise suite of CRM and ERP applications that connects sales, marketing, service, operations, and finance with deep Microsoft ecosystem integration.

Key Features

  • Sales
  • Marketing
  • Customer Service
  • Field Service
  • Finance
  • Power Platform
  • LinkedIn Integration
AI-Powered CRM

What Callably Does Before Sending to Microsoft Dynamics 365

Callably's AI processes every interaction and sends enriched data to Microsoft Dynamics 365:

  • AI transcription and summarization of every call
  • Automatic lead scoring — Hot, Warm, Cold, New
  • Contact extraction — names, emails, company info
  • Call recordings — compressed and securely hosted
  • Appointment data from AI-detected scheduling intent
  • Team member identification and performance data
  • Lead timeline with full interaction history
  • Drip sequence status and engagement data
  • SMS messages and AI-drafted replies
Simple Setup

How to Connect Your Phone System to Microsoft Dynamics 365

Get your phone data flowing into Microsoft Dynamics 365 in minutes.

1

Sign Up for Callably

Create your free account. No credit card required to get started.

2

Connect Your Phone Provider

Link your business phone system — RingCentral, OpenPhone, Twilio, or any supported provider.

3

Enter Your Microsoft Dynamics 365 Webhook

Add your Microsoft Dynamics 365 webhook URL. Callably manages leads internally and forwards AI-enriched data to Microsoft Dynamics 365 automatically.

Phone Systems

Phone Systems That Work with Microsoft Dynamics 365

Select your phone provider to see the specific integration setup.

UCaaS

RingCentral + Microsoft Dynamics 365

Sync RingCentral calls and SMS to Microsoft Dynamics 365 automatically.

Business Phone

OpenPhone + Microsoft Dynamics 365

Sync OpenPhone calls and SMS to Microsoft Dynamics 365 automatically.

CPaaS

Twilio + Microsoft Dynamics 365

Sync Twilio calls and SMS to Microsoft Dynamics 365 automatically.

CPaaS

Plivo + Microsoft Dynamics 365

Sync Plivo calls and SMS to Microsoft Dynamics 365 automatically.

Call Tracking

CallRail + Microsoft Dynamics 365

Sync CallRail calls and SMS to Microsoft Dynamics 365 automatically.

Sales Dialer

SmrtPhone + Microsoft Dynamics 365

Sync SmrtPhone calls and SMS to Microsoft Dynamics 365 automatically.

Communication APIs

ClickSend + Microsoft Dynamics 365

Sync ClickSend calls and SMS to Microsoft Dynamics 365 automatically.

UCaaS

Vonage + Microsoft Dynamics 365

Sync Vonage calls and SMS to Microsoft Dynamics 365 automatically.

UCaaS

Dialpad + Microsoft Dynamics 365

Sync Dialpad calls and SMS to Microsoft Dynamics 365 automatically.

Virtual Phone

Grasshopper + Microsoft Dynamics 365

Sync Grasshopper calls and SMS to Microsoft Dynamics 365 automatically.

UCaaS

8x8 + Microsoft Dynamics 365

Sync 8x8 calls and SMS to Microsoft Dynamics 365 automatically.

UCaaS

Nextiva + Microsoft Dynamics 365

Sync Nextiva calls and SMS to Microsoft Dynamics 365 automatically.

UCaaS

GoTo Connect + Microsoft Dynamics 365

Sync GoTo Connect calls and SMS to Microsoft Dynamics 365 automatically.

VoIP

Ooma + Microsoft Dynamics 365

Sync Ooma calls and SMS to Microsoft Dynamics 365 automatically.

UCaaS

Zoom Phone + Microsoft Dynamics 365

Sync Zoom Phone calls and SMS to Microsoft Dynamics 365 automatically.

Business Phone

Google Voice + Microsoft Dynamics 365

Sync Google Voice calls and SMS to Microsoft Dynamics 365 automatically.

Business Phone

Aircall + Microsoft Dynamics 365

Sync Aircall calls and SMS to Microsoft Dynamics 365 automatically.

Contact Center

CloudTalk + Microsoft Dynamics 365

Sync CloudTalk calls and SMS to Microsoft Dynamics 365 automatically.

Business Phone

JustCall + Microsoft Dynamics 365

Sync JustCall calls and SMS to Microsoft Dynamics 365 automatically.

Contact Center

Talkdesk + Microsoft Dynamics 365

Sync Talkdesk calls and SMS to Microsoft Dynamics 365 automatically.

Contact Center

Five9 + Microsoft Dynamics 365

Sync Five9 calls and SMS to Microsoft Dynamics 365 automatically.

Contact Center

Freshcaller + Microsoft Dynamics 365

Sync Freshcaller calls and SMS to Microsoft Dynamics 365 automatically.

Business Phone

RingOver + Microsoft Dynamics 365

Sync RingOver calls and SMS to Microsoft Dynamics 365 automatically.

VoIP

Phone.com + Microsoft Dynamics 365

Sync Phone.com calls and SMS to Microsoft Dynamics 365 automatically.

VoIP

magicJack + Microsoft Dynamics 365

Sync magicJack calls and SMS to Microsoft Dynamics 365 automatically.

Virtual Phone

Line2 + Microsoft Dynamics 365

Sync Line2 calls and SMS to Microsoft Dynamics 365 automatically.

Virtual Phone

Sideline + Microsoft Dynamics 365

Sync Sideline calls and SMS to Microsoft Dynamics 365 automatically.

Landline

Community Phone + Microsoft Dynamics 365

Sync Community Phone calls and SMS to Microsoft Dynamics 365 automatically.

CPaaS

Bandwidth + Microsoft Dynamics 365

Sync Bandwidth calls and SMS to Microsoft Dynamics 365 automatically.

CPaaS

MessageBird + Microsoft Dynamics 365

Sync MessageBird calls and SMS to Microsoft Dynamics 365 automatically.

Frequently Asked Questions

Can I connect any phone system to Microsoft Dynamics 365?
Yes. Callably supports 30+ phone providers including RingCentral, OpenPhone, Twilio, Vonage, Dialpad, and many more. Any of them can be connected to Microsoft Dynamics 365 through Callably.
How does Microsoft Dynamics 365 receive the phone data?
Callably sends structured data to Microsoft Dynamics 365 via webhooks. Each call or SMS event triggers an automatic data push with all relevant details including recordings, transcriptions, and caller information.
Does the Microsoft Dynamics 365 integration include AI features?
Yes. Callably uses AI to transcribe call recordings, generate summaries, extract contact information, and score leads. All this AI-enriched data is sent directly to Microsoft Dynamics 365 with each event.
Do I need to configure Microsoft Dynamics 365 to receive webhooks?
Microsoft Dynamics 365 needs to have a webhook endpoint or incoming data URL that can receive data. Most CRMs support this natively or through tools like Zapier, Make, or built-in webhook features.
Is the data synced in real-time to Microsoft Dynamics 365?
Yes. Callably processes phone events as they happen and forwards them to Microsoft Dynamics 365 within seconds. Your CRM stays up to date with every call and message in real-time.

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